Privacy Policy
Effective May 7, 2026
Welcome! This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us for our handmade needlepoint bag tags and accessories. We are a small, independent business and take your privacy seriously.
1. Information We Collect
When you place an order or contact us, we may collect:
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Your name, email address, shipping address, and phone number
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Payment information (processed securely through Square — we never store your card details directly)
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Order details, including any customization requests or messages you send us
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Communications between us, such as emails or phone calls
2. How We Use Your Information
We use your information only to:
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Process and fulfill your order
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Communicate with you about your purchase, including shipping updates and any questions about customization
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Resolve any issues or disputes related to your order
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Improve our products and customer experience
We do not sell, rent, or share your personal information with third parties for marketing purposes. Ever.
3. Third-Party Platforms
Our shop operates through Etsy and/or Shopify. When you purchase through these platforms, their own privacy policies also apply. We encourage you to review:
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Etsy Privacy Policy: etsy.com/legal/privacy
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Shopify Privacy Policy: shopify.com/legal/privacy
We may use shipping carriers (such as USPS or UPS) to deliver your order. These carriers receive only the information necessary to complete delivery.
4. Data Security
We take reasonable steps to protect your information. However, no method of transmission over the internet is 100% secure. We encourage you to reach out to us directly if you have concerns about any information you've shared.
5. Third-Party Platforms
We retain your order information for as long as necessary to fulfill our legal and business obligations (such as tax records), typically up to seven years. You may request deletion of your personal data at any time by contacting us, and we will comply to the extent permitted by law.
6. Your Rights
You have the right to:
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Request access to the personal data we hold about you
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Request correction of inaccurate information
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Request deletion of your data, subject to our legal obligations
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Opt out of any future marketing communications
To exercise any of these rights, simply reach out to us at the contact information below.
7. Children's Privacy
Our products and website are not directed at children under the age of 13. We do not knowingly collect personal information from minors.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy, please don't hesitate to reach out:
The Stitched Tag, PaperStitch Designs